Shipping policy
Free Shipping
We are pleased to offer free shipping on all orders. No minimum purchase is required.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Once processed, your order will be carefully prepared and handed over to our shipping partners.
Delivery Time
Estimated delivery time is 3–7 business days, depending on your location and local carrier conditions.
Please note that delivery times are estimates only and may be affected by external factors such as customs clearance, local holidays, or carrier delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details (where available), so you can follow your delivery in real time.
Incorrect Shipping Information
Please ensure that all shipping details are entered correctly at checkout. Howlaroo is not responsible for delays or undelivered orders caused by incorrect or incomplete address information provided by the customer.
Damaged or Lost Orders
If your order arrives damaged or is lost during transit, please contact our support team at support@howlaroo.com as soon as possible. We will review the case and assist you promptly with a suitable solution.